Probity, independence, integrity, transparency, objectivity, confidentiality, reliability, responsibility, inclusiveness: these are the key words that underpin our Code of Ethics and our Policies of impartiality, quality, environment, occupational health and safety and information security
IMQ S.p.A. is a third-party conformity assessment body operating both in Italy, its home nation, and around the world. IMQ carries out its activities against a rapidly and continuously changing institutional, economic, political, social and cultural backdrop. To successfully tackle the complexity of the situations in which IMQ operates, it is vital for the company to have a clearly defined set of values that guide its decisions and set its standards. The most important of these are:
- integrity and fairness in the performance of its services,
- rigorous compliance with the laws, regulations and technical standards in force in the countries it works in,
- timely fulfilment of the obligations accruing to it as a result of contracts and other sources of private law,
- separation of powers, whereby each business process must adhere to the principle of independence of the various company functions; operating procedures and specific control activities are therefore in place to ensure that no single operator has control of an entire company process,
- compliance with powers of attorney, according to which all action must be taken exclusively by the persons empowered to take it; and powers of signature and authorisation must be consistent with the organisational responsibilities assigned,
- verifiability, in the sense that every action, operation and transaction must be verifiable, documented, coherent and consistent, based on complete, documented information,
- professional ethics, under which personnel carry out their tasks and duties with the highest degree of professional and moral responsibility,
- strict independence and objectivity both in the performance of conformity assessment activities, and in the management of relations with entities requesting these activities and with third parties
- gender equality, valuing and protecting diversity and equal opportunities, as well as supporting women's empowerment by monitoring all stages of a person's career path and developing a coherent and responsible communication process.